City Card information for customers

Apply for your Medway City Card by email. Once you have sent us your details, a Medway City Card will be sent out with a letter detailing how to use it. The Medway City Card scheme is popular so your patience with applications is appreciated.

When you receive your card, it’s time to start shopping. Simply check the website for participating organisations and available offers. When you are ready to make your in-store purchase, show your Medway City Card to the member of staff serving to receive your offer.

You can use your Medway City Card in any participating stores and there’s no limit to the number of offers you can benefit from.

Terms and conditions - customers

Individual terms and conditions apply for all offers listed.

Full responsibility for the fulfilment of promotional deals in the Medway City Card scheme lies with the individual organisation offering the deal. Medway Council is not liable for offers included in the scheme.

The Medway City Card is valid for in-store purchases only.

The Medway City Card has no cash value, is non-refundable, non-exchangeable and is not for resale.

Copied, amended, damaged or defaced cards will not be accepted.

Cards can only be used by the person to whom they are issued.

Medway Council reserves the right to withdraw offers at any time or amend the terms and conditions applicable without prior notice.

Cards can be used for an unlimited number of Medway City Card offers. Use of the card in conjunction with other offers or discounts outside of the Medway City Card scheme is at traders’ discretion. If unsure, check before purchasing.